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saying thank you in business

How to Say ‘Thank You’ in Business

Gracias. Merci. Danke. Obrigado. Grazie. However you say it, ‘thank you’ is one of the most important phrases in your vocabulary and an effective tool for your sales team to build relationships AND revenue. In this post, I’m expressing why you should tell your clients and customers how much you appreciate them and showing you how with a simple message formula and 8 example thank-you notes. (Including some proposal- and RFP-specific ones.)
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b2b online customer reviews

8 Things Almost Everyone Gets Wrong About B2B Online Customer Reviews

“Oh, that company? I used their product a year ago. It was…” If you’re on the edge of your seat waiting for the payoff of that last sentence, you’re not alone. Customer reviews are one of the most popular ways for prospects to gain insight about what it’s like to work with your business. But how can you make sure your reviews are working in your favour—even negative ones? Here are eight common mistakes sales organizations make with online reviews and how you can turn them into the star of your sales process.
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Unlimited Vacation Policies Don’t Work. Here’s What to Do Instead

People don’t take enough vacation time. Salespeople want unlimited vacation, but that type of policy doesn’t work either. How can you encourage a good amount of rest and relaxation for your busy, goal-driven sales team? Here’s what we learned from implementing and then scrapping an unlimited vacation policy here at Proposify and how you can create a sales team culture that respects the value of a little R&R.
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delinquent invoices and overdue receivables

Should Sales Reps Be Responsible For Overdue Receivables?

It’s a scene everyone wants to avoid: your sales reps work hard to close deals but when it’s time to pay up the customer goes MIA. Should your sales reps ever get involved in collecting on these delinquent accounts? How can your team help keep your company’s cash flow moving? Here’s how to handle delinquent accounts, plus 6 ways to prevent them in the first place.
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